[Close] 

South Broward- Teller Operations Specialist-Hallandale Beach Banking Center, Hallandale, FL Spanish

Company Name:
Bank of America Corp.
Title: South Broward- Teller Operations Specialist-Hallandale Beach Banking Center, Hallandale, FL Spanish Preferred
Location: FL-Hallandale
Other Locations:
Responsibilities: Teller Operations Specialists are primarily responsible for driving day-to-day operational excellence on the Teller line, ensuring compliance and procedural requirements are met, and coaching Tellers to high performance levels. Your duties will include, but are not limited to the following:

Coaching and training the teller team to process transactions accurately, efficiently in accordance with established policies and procedures

Creating a positive team environment in the banking center by modeling appropriate behaviors

Assisting teller associates by using in-depth policy and procedure knowledge to handle more complex transactions and issues

Maintaining the highest level of customer service standards while consistently delighting our customers and exceeding expectations

Ensuring banking center compliance is within federal regulations

Working closely and providing input to the Banking Center Manager and Assistant

Manager to continually improve banking center performance

Creating workforce stability by cultivating an engaged, spirited and well-coached team

Processing transactions accurately and efficiently to build customer confidence and trust, based on established policies and procedures

May be required to work Saturdays and or extended hours as needed
Required Skills:
Minimum two years customer service experience
Minimum one year coaching/leadership/management experience within past 3 years
Effectively lead team to performance goals
Direct and motivate staff
Excellent oral and written communication skills
Extensive experience in assisting customers with inquires and/or problem resolution
Identifying opportunities to enhance customer financial needs, goals and objectives
Heightened attention to detail, time management and organization
Advanced computer skills
Pass teller operations specialist pre-employment assessment
Desired Skills:
Minimum two years cash handling experience
Ability to manage retail operations, as well as plan goals, schedules and objectives and conduct audits
Successful experience with cross-selling, upselling, and/or referring products.
Previous banking/financial services/teller experience
Bilingual (fluent verbal and written skills)RT-Banking Center Service
Organization: 603899-RETAIL BANKING

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Anticipated Lead Teller - Operations Specialis...
Tampa, FL JPMorgan Chase
Financial Solutions Advisor Development Progra...
Pompano Beach, FL Bank Of America
Financial Relationship Specialist - Deerfield ...
Deerfield Beach, FL Regions Financial Corporation
Interagency Partnership Program (IAPP) /NCR Op...
Tampa, FL DynCorp International LLC.
Simulation Operations Specialist -Simulation -...
Altamonte Springs, FL Adventist Health System
Branch Operations Specialist - Melbourne, FL -...
Melbourne, FL Raymond James